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Customer Service
Contact and Business Information
Wonderoos are the original one-size pocket nappy!
The concept started with a simple design for a cloth nappy commonly
known as a pocket nappy. Pocket nappies are convenient to use, easy
to launder and won't harm the environment the way disposable products
can. We took this concept and added a special feature that will
allow you to use it on your baby from birth to potty training. Wonderoos
one-size pocket nappies were born!
Wonderoos are a revolutionary nappy system that
offers convenience without compromise!
Our Guarantee
We guarantee our products against defects in materials and workmanship.
Our guarantee covers nappies for 30 days from date of purchase.
If a defect is found we will be happy to repair or replace your
nappy at our discretion. We do not offer refunds on products purchased
through our retailers.
If you have an item with a defect please contact us.
Please include a brief description of the problem as well as a
copy of your receipt which should include your date of purchase.
We will be happy to inspect the product and make necessary repairs
or replace the product in a timely manner.
Wash and Care
Caring for your Wonderoos pocket diapers is easy.
To help make WonderoosTM easy to use for even the most cloth-diaper-confused, keep them snapped down into the desired position, stuffed with a prefold or insert & stacked on a shelf or in a drawer by your changing station.
After removing a soiled diaper from a baby, shake any solids into
the toilet. The suedecloth inners are great for releasing anything
fairly solid. Remove the insert then rinse any solids still on the
diaper. Finally, drop the diaper into your dry diaper pail.
On wash day, I reccomend running the diapers through a hot wash/cold rinse with a second cold rinse. I use liquid detergent and only 1/2 the recommended amount. This is all that is necessary for a thorough cleaning.
You may hang your Wonderoos™ to dry (Bonus! The sun naturally bleaches out any stains!) or put them in the dryer.
A Few Tips:
Caring for your diapers properly will keep your diapers looking & performing their best. The following is a list of things that can harm your diapers & cause the fabrics to break down resulting in a leaky diaper!
- Don't use any bleach products, bleach is a
strong chemical and will break down the fibers in your diapers.
If you have stains, hang or lay your diapers in the sun, it works
wonders!
- Don't use fabric softener. It will coat the
diapers making them water repellent and will cause leaks! Be aware
that if you use dryer sheets in your dryer for other laundry this
can coat your dryer and transfer to your diapers. If you encounter
leaks, try line drying instead.
- "Free and Clear" type detergents and natural products and soaps
are not recommended for diapers containing polyester because of
the soap build up they tend to leave. This build up can cause
repelling, leaks and rashes in sensitive skin.
- A wet pail (pail filled with water & detergent) is not necessary
or recommended for dirty cloth diapers. A dry pail with a tight
fitting lid works fine for dirty diapers.
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